Managing one chronic condition can be challenging. When you have two or more, like diabetes and high blood pressure, that act gets even more complicated. You have more medications to track, more appointments to manage, and more health advice to follow. The good news is, you don’t have to do it all by yourself.
If you have Medicare, there’s a special program designed to give you an extra layer of support called Chronic Care Management (CCM). This guide will help you understand what it is and if you might be able to benefit from it.
What is Chronic Care Management (CCM)?
Think of Chronic Care Management as having a healthcare co-pilot. It’s a service provided by your doctor’s office that gives you a dedicated person or team to help you manage your health between your regular appointments. This isn’t a replacement for your doctor visits, but rather an added benefit to support you.
A CCM team can help you with things like:
- Creating a personalized care plan that puts all your health goals in one place.
- Answering questions about your medications.
- Coordinating with your different specialists so everyone is on the same page.
- Providing a direct contact to call when you have a non-emergency health question.
The goal is to help patients better manage chronic conditions, reduce the risk of complications, and improve overall continuity of care.
The 3 Simple Keys to Qualifying for CCM
So, how do you know if you can get these services? It comes down to three main points.
1. You Have Medicare Part B
CCM is a benefit covered under Medicare Part B. This is the part of Medicare that covers doctor visits, outpatient care, and other medical services.
2. You Have Two or More Chronic Conditions
A “chronic” condition is a health issue that is expected to last for at least a year. According to the Centers for Disease Control and Prevention (CDC), these are very common in adults. You can learn more on the CDC’s official page, About Chronic Diseases.
Common examples include:
- High Blood Pressure (Hypertension)
- Diabetes
- Arthritis
- Heart Disease (like CHF or CAD)
- Asthma or COPD
- Chronic Kidney Disease
- Depression
- Osteoporosis
3. Your Doctor Believes You Could Benefit from Extra Support
This is the most important key. Eligibility isn’t just about having two conditions from a list. Your doctor will determine if the combination of your conditions puts you at risk for your health getting worse without extra support. Patients who require assistance managing multiple medications, symptoms, or appointments are often considered good candidates for CCM.
How Do I Get Started
If you think CCM sounds right for you, taking the next step is easy.
- Step 1: Talk to Your Doctor. At your next appointment, simply ask your primary care provider: “I have a few health conditions, and I’m wondering if I could benefit from Chronic Care Management.”
- Step 2: Give Your Permission (Consent). If you qualify, your doctor’s office will explain the program in detail. They will need your permission—either spoken or written—to get started. They will also explain any potential costs, like your standard Medicare Part B copay.
- Step 3: Work with Your Care Team. Once you’re enrolled, you’ll be connected with your care manager and begin working on your personalized health plan.
The Technology That Supports Your Care
Your doctor’s office may use advanced, secure technology to help manage your care. Companies like DrKumo provide HIPAA-compliant platforms that help your care team stay connected and organized, ensuring everyone has the most up-to-date information about your health plan. This technology works behind the scenes to make your care smoother and more coordinated.
Takeaways
Managing multiple health conditions can be challenging, but you don’t have to navigate it alone. Chronic Care Management is a valuable Medicare benefit designed to provide the extra support and coordination you need. If you have Medicare Part B and two or more chronic conditions, talk to your doctor to see if this program is a good fit for you.
To learn how DrKumo can help your organization deliver secure, real-time connected care, contact us today. Our team is ready to support your journey toward better patient outcomes.
Disclaimer: This article is intended for informational purposes only and does not constitute medical advice. Please talk to your healthcare provider to determine if you are eligible for Chronic Care Management and to make any decisions about your health.








